Are You #FreeToHelp?

#FreeToHelp Blog
Jenny Dempsey

believes there should be more opportunities for those in customer service to help customers. And, along with Leslie, she's out to find out what the hold up is. With over a decade of customer service experience, Jenny has been recognized through social media channels as a thought leader...

Leslie O'Flahavan

has spent 20 years helping customer service agents write better email, chat, social media and text, so she knows how much they truly want to help customers. As owner of E-WRITE, a writing training and consulting company...